How to Retrieve your Downloads


Instructions on how to retrieve your downloads:

  1. You will receive an email when your download is ready. Check your inbox (and spam folders) for an email from Your download may not be available until the email is sent to you.
  2. Go to our website http:///
  3. Log In to the website (log in information will be emailed to you along with a print release)
  4. Click on "Find MY Photos"  (you may need to enter the password again)
  5. You may download all your images by using the "download all " button.  This will create a zip file.  Please make sure your computer or device can open zip files 
  6. You can also download the images individually by clicking on the download button under each image.
  8. Save your files to a usb flash drive or CD to transport to a photo lab for printing.  Or upload them to a photo lab website such as mpix, or shutterfly.
  9. Make sure to save your images in a safe place for archiving, like an external hard drive or your personal cloud drive (i.e. Google Drive, iCloud, dropbox)

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